Privacy Policy
Last updated: 04 July 2026
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or purchase our digital products.
1. Information We Collect
- Personal details you provide: name, email address, and billing information when you place an order or subscribe to our newsletter.
- Payment information: processed securely by our third-party payment gateway. Ekantra does not collect or store your card, UPI, or bank account details on its own servers.
- Automatically collected data: IP address, browser type, device information, and browsing behavior on our site, collected through cookies and analytics tools to help us improve the website.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and download links
- Respond to your support requests
- Send you product updates or offers, only if you’ve opted in
- Improve our website, products, and customer experience
3. Cookies
Our website uses cookies to remember your cart, improve site performance, and understand how visitors use ekantra.com. You can disable cookies through your browser settings, though some site features may not work as intended.
4. Third-Party Services
We use trusted third-party services to operate our store, including:
- Payment gateways (for secure payment processing)
- Website hosting and content delivery
- Email service providers (for order confirmations and newsletters, if subscribed)
- Analytics tools (to understand website traffic)
These providers only receive the information necessary to perform their specific function and are not authorized to use your data for any other purpose.
5. Data Sharing
We do not sell, rent, or trade your personal information to third parties. Information is only shared with service providers as described above, or if required by law.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Unsubscribe from marketing emails at any time using the link in any email
- Request deletion of your personal data, subject to legal and accounting requirements
To exercise any of these rights, email us at support@ekantra.com.
8. Children’s Privacy
Ekantra’s products and website are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
For any privacy-related questions or requests, contact us at: Email: support@ekantra.com
